Privacy Notice

Who we are

Fitness Industry Sales is the trading name of Fitness Industry Sales LTD. We take your privacy seriously and as such have laid out the following privacy notice in line with the General Data Protection Regulation 2018.


By using our website or any of our services you agree to be bound by the policies set out in this privacy notice. We are fully committed to protecting the privacy and safeguarding the use of your personal information and we will look to keep this privacy notice updated, therefore check back here regularly to review any amendments. (last update 22/05/2018 – comes in to effect 25/05/2018)


Any questions relating to our privacy policy or this notice should be directed in writing to us, you can contact us via email at:


What data we collect and how we use it

We collect and process your personal information (such as name, contact information, and payment information)  in order to administer your purchases and subscriptions with us – to process orders, payments or applications submitted by you.


We also use it to carry out our obligations in relation to any agreement or contract you have with us, or to verify your identity.


We will not share your data with any third party other than those utilised to service our business or if legally obligated to do so. Within running of our business and deliver of our services, certain processors may be utilised to perform tasks including but not limited to: processing payments, making bookings, marketing, accounting and payment management – we agree terms with all our partners to ensure that they all comply with high levels of confidentiality and best practice in privacy and security standards in line with the General Data Protection Regulation 2018, and data stored with our processors outside of the EU will only be transported and stored in a way compliant with GDPR.


Fitness Industry Sales as a Data Processor

 When it comes to the handling and analysis of data on behalf of our Clients, we are considered to be the processor of this data. We ensure that we are fully compliant with GDPR both as a Controller of data and as a Processor of data. If we are processing data on your behalf, you must ensure that you have a legal basis for sending this data to us. Where possible in the delivery and use of our services, we recommend the use and communication of anonymised data only. 



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place a number of electronic and administrative procedures to safeguard and secure the information we collect and store.


Information about products and services and marketing

From time to time we may send you details of products and services that may be of interest to you via email. This is only if you opt to receive this information, via active opt-in consent or if we can reasonably assume you would want to hear from us via legitimate interest. Legitimate interest is when you have made a recent purchase, enquiry, content download or connection request and could reasonably expect to want to receive certain updates and information. You can opt out any time by clicking the unsubscribe link in an email or by contacting us directly.


Your rights and keeping our records up to date and accurate

You may also contact us directly to request information about what data of yours is recorded by us, how it is stored and what it is. If you would like a copy of the information held on you please email us. In order to safeguard against inadvertent disclosure, we  first must verify your identity before sending you this information. Once we have verified your identity and request, we will send your requested information within 30 days via .xslx file (spreadsheet). You also have the right to lodge a complaint with a supervisory authority if you feel your privacy has been violated.


In general we retain and process personal data for a reasonable period following initial enquiry, purchase or content download from us.


Third party sites, apps and services

We cannot be responsible for the privacy policies and practices of other websites, apps or services even if you access them using links from our sites, or during the delivery of our services. We recommend that you check the policy of each site you visit, any apps you use or any third party services that you may register with.



A cookie is a small file, downloaded on to a device when the user accesses certain websites. Cookies are then sent back to originating website on each subsequent visit. Cookies are useful because they allow a website to recognise a user’s device and help to analyse web.


We use a social media pixel to monitor interactions with certain social media platforms and analytics cookies to track website usage, only.


You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Disclosing your information to others

Other than the disclosures referred to in this policy, we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.